Grasim B2B/ we/ us/ our is committed to respecting your (Buyer as per Terms & Conditions) privacy. When you use our Website/Platform (as defined under Terms & Conditions), you share personal information with us, including your name, phone number, company's name, company's email address, company's billing address and shipping address, company's financial information and any other descriptive information that you may provide ("Personal Information") through www.birlapivot.com and / or mobile application (Website/Platform as per Terms & Conditions). Your privacy is important to us and we strive to take reasonable care in the protection of the information we receive from you.
The purpose of this Privacy Policy ("Policy"), as amended from time to time, is to give you an understanding on how we intend to collect, store, transfer and use the Personal Information you provide to us via the Website/Platform. The Policy may be subject to further changes. Upon updating the Policy, we may revise the "Updated" date at the bottom of this Policy. We suggest that you regularly check this Policy available on the Website/Platform to apprise yourself of any updates. Your continued engagement with us will imply your acceptance of such updates to this Policy.
This Policy is incorporated into and is subject to the Terms & Conditions, which can be accessed at https://www.birlapivot.com/terms-of-use. This Policy is applicable to all Buyers who visit, access and / or avail of the Website/Platform and our Services as defined in the Terms & Conditions.
By providing us your Personal Information, you hereby (i) consent to the collection, storage, use, disclosure, processing and transfer of such information (whether within India or outside), and (ii) represent that you have taken necessary consents from such persons on behalf of whom you have shared the information with us for the purposes as disclosed in this Policy. You are providing the information out of your free will. You have the option not to provide us with the data or Personal Information sought to be collected if you do not agree with this Policy. If you are a company or another legal entity and are providing information including Personal Information of your representatives, you represent that you have authority to do so and have apprised such natural persons of this Policy and have obtained required consent to share their Personal Information on the Platform.
Further, you have the option to not provide your consent, or withdraw any consent given earlier, provided that the decision to not provide consent / withdrawal of the consent is communicated to us at ask-birlapivot@adityabirla.com. If you do not provide us the Personal Information or withdraw the consent to provide us with any of the Personal Information at any point in time, we shall have the option not to provide the benefits for the purpose of which the said Personal Information was sought, including various functionalities of the Website/Platform.
We and/or other service providers on the Website/Platform may collect, disclose, process and transfer the Personal Information:
We may collect and process information about your visit to the Website/Platform, such as the pages you visit, some of the searches you perform, your browser type, IP address. Such information is used by us to help improve the contents offered through the Website/Platform and to compile aggregate statistics for internal, market research purposes. In doing this, we may install "cookies" that collect your domain name, your internet service provider, your operating system, and the date and time of access. Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide numerous features that require remembering who you are. You can choose to accept or decline cookies. You can set your browser to notify you when you receive a "cookie," this will enable you to decide if you want to accept it or not. We would like to inform you, however, that if you do not accept you may not be able to use all functionality of your browser software. We may obtain the services of outside parties to assist us in collecting and processing the information described in this section.
Grasim B2B may choose to host their data in servers located outside of India. You authorize us to store, transfer, share, part with the Personal Information, across borders and from your country and jurisdiction to any other countries and jurisdictions across the world (including India), with our affiliates / agents / third party service providers / partners and other agencies for purposes specified under this Policy or as may be required by law.
Grasim B2B or any third parties shall not retain the Personal Information after the purposes for which it is sought (as detailed in this Policy) is served or as otherwise required under any other law for the time being in force. The Personal Information shared by you shall be used only for the purpose for which it is collected and in the manner agreed by you. Personal Information however may remain on the servers unless otherwise deleted or purged permanently.
Grasim B2B or any of its third party service providers may sometimes permit to offer subscription and/or registration-based services from third parties through the Website/Platform. Grasim B2B or any of its third party service provider is not responsible for any actions or policies of such third parties and you should check the applicable privacy policy of such third parties when providing personally identifiable information. Further, Grasim B2B will not be responsible if you do not get the benefits announced, if any, by the said third parties permitted to offer subscription and/or registration-based services on the Website/Platform.
The security of the Personal Information is important to us.. We also use encryption to protect the Personal Information against unauthorized access and disclosure. You agree that such measures are secure and adequate. We do not market or sell the Personal Information to any third party. While we will endeavor to take all reasonable and appropriate steps to keep secure any information which we hold about you and prevent unauthorized access, you acknowledge that no electronic medium / security measure is 100% secure and that we cannot provide any absolute assurance regarding the security of the Personal Information submitted to us. We will not be liable in any way in relation to any breach of security or unintended loss or disclosure of information caused by any unauthorized access in relation to the Personal Information.
If you need to access to the Personal Information, update or correct the Personal Information for any reason, you may do so by writing to us at ask-birlapivot@adityabirla.com, and the Personal Information will accordingly be updated / corrected on a real-time basis.
We encourage that you to update the Personal Information as and when there are any changes. You are further responsible to ensure that the Personal Information provided by you is true and accurate. We shall not be responsible for the authenticity of the Personal Information supplied by you and you shall indemnify and hold us harmless for relying on the Personal Information provided by you in case of your breach of this Policy and in case of any loss and/or damage suffered by us arising out of our use or reliance on the Personal Information provided by you.
In the event you wish to know the names and addresses of the third parties to whom the Personal Information has been disclosed, you may request us for such information by communicating to us at ask-birlapivot@adityabirla.com. We will make all reasonable efforts to revert to you within a reasonable period of time, with the information that you require.
Transfer of Personal Information
To enable us to provide you seamless experience, we may have to share the Personal Information with the Aditya Birla Group Entities, including but not limited to those listed on https://www.adityabirla.com/businesses. To the extent that these entities have access to the Personal Information, we will ask them to treat it at least as protectively as they treat personal data they obtain from their other authorized sources. It is possible that any of the Aditya Birla Group Entity or a combination of them could merge with or be acquired by another business entity. Should such a combination occur, you should expect that Grasim B2B would share some or all of the Personal Information in order to continue to maintain and provide access to the Website/Platform.
We may use third parties in the provision of our products and services to you. We may share the Personal Information with such third parties. We have appropriate contracts in place with all such third parties. This means that they are not permitted to do anything with the Personal Information which is outside of the scope specified by us. They are committed to hold the Personal Information securely and retain it only for the period specified in our contracts with them.
We may disclose the Personal Information to third parties only where it is lawful to do so. This includes instances where we or they:
Grasim B2B uses the help of Internet Protocol ("IP") addresses to diagnose any problems with its server and to administer the Website/Platform including by blocking certain addresses that it feels are inappropriately using the Website/Platform. IP addresses are used to gather broad demographics information, such as browser types, visitor's country, visiting frequency, operating systems, etc.Grasim B2B could be subject to verification by a third party for its use of SSL encryption technologies and may also be audited by third party auditor for security practice as deemed fit.
The Website/Platform is not intended for use by children and minors. Parents are requested to ensure that Personal Information is not provided by minors.
Grasim B2B expressly reserves at its sole discretion the right to change this Policy in the future without prior notice to you. You shall review our Policy regularly to be sure you are fully updated with our practices and procedures in this area. You may note that this Policy itself and any such change of policy will be effective from the date of posting on the Website/Platform.
By accepting this Policy, you expressly consent to our use and disclosure of the Personal Information in the manner prescribed in this Policy.
Due to the existing regulatory environment, we cannot ensure that all of the Personal Information will never be disclosed in ways not otherwise described in this Policy. By way of example (without limiting the foregoing), we may be required to disclose the Personal Information to the government, law enforcement agencies, etc.
We are processing the Personal Information basis the consent you have provided by accepting this Policy. We acknowledge your right to access, rectification, erasure, restriction of the processing, data portability and object to the processing of the Personal Information. However, these rights are not absolute in nature and are subjected to contract, applicable legislation, record keeping requirement under applicable statutes, ongoing disputes or potential disputes Grasim B2B may foresee. To exercise these rights with respect to the Personal Information you may contact ask-birlapivot@adityabirla.com.
In the event of any misconduct/fraud/cybercrime, etc. on your part, Grasim B2B shall be at liberty to use the Personal Information as evidence in the Court of law and shall also be entitled to carry out investigations/inquiries as it deems fit with the help of private agencies or authorities as it deems fit. By you consenting to this Policy, you agree to sharing the Personal Information for the aforesaid purposes and understand that exercise of your rights to that extent shall be restricted.
If you find any discrepancies or have any grievances in relation to the processing of Personal Information under this Policy, please contact us at ask-birlapivot@adityabirla.com.
We will endeavor to respond within an appropriate timeframe.
In terms of the Information Technology (Intermediaries Guidelines) Rules, 2011 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, any grievance or complaint or any discrepancies may be intimated to Grievance.officer.grasimB2B@adityabirla.com
We will endeavor to respond within an appropriate timeframe.