Frequently Asked Questions

Birla Pivot is redefining the way businesses source building and interior materials. As a trusted B2B platform backed by the Aditya Birla Group, we bring together a vast network of manufacturers, suppliers, and buyers, creating a seamless ecosystem for procurement, financing, and logistics. Our mission is to simplify, streamline, and strengthen supply chains with technology-driven solutions, ensuring efficiency, transparency, and growth for our partners.

Backed by the Aditya Birla Group, Birla Pivot is a trusted B2B platform designed to streamline procurement, financing, and logistics for Real Estate Developers, EPC firms, Retailers, Manufacturers, and Building & Interior contractors. With access to 40,000+ SKUs from 300+ leading brands, we ensure competitive pricing, real-time order tracking, and quality-assured materials. Our flexible financing solutions and tech-enabled operations simplify purchasing, helping businesses optimize costs, improve efficiency, and drive growth.

Placing an order on Birla Pivot is quick and hassle-free. Search for the required products, add to cart and submit a Request for Quote (RFQ). Once you receive and review our quote, confirm your order. A dedicated Birla Pivot representative will be there to assist throughout the process.

Signing up as a buyer on Birla Pivot is easy and straightforward. Visit our website and click on the "Sign Up" button, complete the registration form. Once verified, you’ll gain access to a personalized dashboard to manage your procurement needs efficiently. For further assistance, our support team is ready to guide you through the process.

Tracking an order on Birla Pivot is quick and hassle-free. Simply log in to your account, go to your personalized dashboard in My Account to track order delivery online with a unique tracking link for each consignment.

Order delivery timelines on Birla Pivot depend on the shipment processing time and the shipping method selected. For specific delivery details, refer to the estimated timeline provided by your dedicated Relationship Manager or contact our support team for assistance.