Birla Pivot is a digital B2B e-commerce platform that helps businesses source building & manufacturing materials and interior solutions with ease and reliability. As a trusted B2B platform backed by the Aditya Birla Group, we bring together a vast network of manufacturers, suppliers, and buyers, creating a seamless ecosystem for procurement, financing, and logistics. Our mission is to simplify, streamline, and strengthen supply chains with technology-driven solutions, ensuring efficiency, transparency, and growth for our partners.

Backed by the Aditya Birla Group, Birla Pivot is a trusted B2B e-commerce platform designed to streamline procurement, financing, and logistics for Real Estate Developers, EPC firms, Retailers, Manufacturers, and Building & Interior contractors. With access to 40,000+ SKUs from 300+ leading brands, we ensure competitive pricing, real-time order tracking, and quality-assured materials. Our flexible financing solutions and tech-enabled operations simplify purchasing, helping businesses optimize costs, improve efficiency, and drive growth.

Birla Pivot offers 35+ product categories across construction, infrastructure and industrial materials, designed for the sourcing needs of contractors, real estate developers, infrastructure companies, MSMEs, manufacturing businesses and retailers. Key categories include: Steel, Cement, Bitumen, Polymers, Non-Ferrous Metals, Chemicals, Paints & Polishes, Electricals, Plumbing Pipes & Fittings, Bricks & Blocks, Tiles & Surfaces, Sanitaryware & Bath Fittings, Plywood, Doors & Windows, and Safety Equipment. Birla Pivot makes it easy to source from trusted brands with competitive pricing, verified sellers, and reliable delivery—all through a single digital platform.

Birla Pivot operates pan-India, delivering to customers across metros and tier 1, 2, and 3 cities. With our strong network of trusted suppliers, widespread retail presence, and reliable logistics and delivery partners, we are equipped to serve construction, infrastructure, and manufacturing businesses in virtually every region of India. Whether you're sourcing from a major city or a remote project site, Birla Pivot ensures seamless procurement, transparent pricing, and timely deliveries.

Birla Pivot serves a wide range of B2B and retail-focused businesses across the construction, real estate, infrastructure, and manufacturing sectors. Our platform supports developers, contractors, MSMEs, industrial units, interior contractors, and also institutional buyers, retailers and dealers for categories like plywood, bathware, sanitaryware, and tiles. We also cater to retail customers through a network of retail stores. With 35+ product categories and pan-India delivery, Birla Pivot enables seamless sourcing from trusted brands with transparent pricing and reliable logistics.

Birla Pivot simplifies procurement for the construction, infrastructure, and manufacturing sectors by solving key challenges like price transparency, fragmented sourcing, delayed deliveries and working capital constraints. Buyers get access to quality materials from trusted brands, flexible credit options, and full order visibility—enabling faster fulfillment and better cash flow management.

Birla Pivot streamlines material procurement for businesses by connecting buyers with verified suppliers across India. Access quality materials, flexible credit, and 35+ product categories with reliable delivery and competitive pricing. Features like quotation support, order tracking, and purchase history help contractors, project heads, MSMEs, and dealers improve sourcing efficiency and control costs.

You can login to our website (www.birlapivot.com) by using a registered mobile number. You can either search your product or go to specific product section and select the products you wish to purchase Once your cart is created, you can ask for ‘Request for Quote’ Upon receiving a quote, you will get a notification. You can go to the portal again and accept/ reject the quote Once you approve the quote, you will be redirected to order details and payments page You can make the payment and place the order.

1. To track the order customer need to login to our website by using registered mobile number [please refer the 1st question from FAQ for details on login process] 2. After successful login you can see your name initial logo on right side corner of the website. 3. Click on the logo and you will be able to see the option My Account. 4. Under my account click on My Order Option. Here you can see all the orders placed by you.

Each category has a different minimum order quantity. Below are the major categories: Steel: 32-35 MT Bitumen: 25-30 MT Polymer: 5 MT Tiles: 500 boxes Cement: 2000 bags/100MT

To ensure timely delivery of material we are taking following steps: 1. Capacity Planning: We ensure resources (vehicles, drivers, warehouse space) match delivery needs. 2. Clear Internal Communication: We align all departments (sales, logistics, customer service) on delivery timelines so that we can give clarity to customers on delivery dates. 3.Tracking Vehicles: We track vehicle locations in real-time and adjust for traffic or other delays. 4. Customer Notifications: We keep our customers informed about their delivery status through messages and calls. Also, customers can track the consignment through our website. 5. Alternative Suppliers: We maintain relationships with multiple suppliers to avoid disruption. 6. Are documents like invoice, E-way bill, or delivery challan handled by you 7. Can you handle return logistics or reverse pickups 8. What kind of vehicles do you use for delivery 9. How are damages or losses handled during transit

Yes, you can track consignment by following below mentioned step: 1.Login to our website using our registered mobile number. [Refer question1 from RFQ for more details] 2. After successful login you can see your name initial logo on right side corner of the website. 3. Click on the logo and you will be able to see the option My Account. 4. Under my account click on My Consignment Option. 5. To track the consignment please check the status of the consignment. If the status is in progress, click on the same consignment. 6. Click on consignment details and you will be able to see the option as Track.

After order confirmation customers cannot make any changes to the order.

Yes, delivery timelines are different for different quantities based on the distance between customer ship to address and material ship from address. Considering the transport conditions [Generally drivers cover the distance of 250-300km/ day]

Birla Pivot provides a range of flexible financing solutions tailored to your business needs: Open Credit (including Post-Dated Cheques [PDC] / Undated Cheques [UDC]) Buyer Finance (via our trusted lending partners) Advance Payments Letter of Credit (LC) / Bank Guarantee (BG) Lines Early Payment Facility for Sellers

Open Credit: Approval typically within 1-2 business days, subject to document availability. Buyer Finance: Approval may take up to 7 business days depending on the lender's process.

Yes. Buyers of Birla Pivot’s exclusive range may be eligible for higher credit limits through factoring and buyer finance options.

We support multiple credit mechanisms for your convenience. These include: Advance Payments Buyer Finance (loans facilitated by lending partners) Open Credit LC/BG Backed Limits

For Open Credit, eligibility is based on our internal Birla Pivot Credit Policy. You can contact our team or submit a query through our website to connect with a Relationship Manager. For Buyer Finance, eligibility is assessed through bank-level login documentation, to be uploaded through a secure platform.

Credit terms are customised based on entity size, order volume, and specific business requirements. Larger and recurring buyers may be offered more flexible terms.

Yes. We usually offer credit terms up to 60 days. For longer durations, extensions are evaluated on a case-by-case basis.

Open Credit: No processing fee Buyer Finance: Yes, a nominal processing fee is charged by the lending partner

Click on the Login/Signup button at the top-right corner of www.birlapivot.com. You'll be prompted to enter your registered mobile number. After submitting, click "Verify & Generate OTP" to receive a one-time password. Enter the OTP to securely access your Buyer Dashboard.

As a buyer, once you log in, you can view your available credit right on the homepage dashboard.

Once you log in, go to your dashboard. Under the "Activity Feed" section, you'll find details of your Next Dispatch and Next Delivery, including Consignment ID, estimated dates, delivery addresses, and a Track option (if available) to monitor live shipment status.